July 31, 2025, Guangzhou – Rich Packing, a leading Chinese pharmaceutical packaging machinery manufacturer, welcomed a delegation from a prominent Kazakhstani pharmaceutical company to its Guangzhou headquarter. The delegation visited Rich Packing workshop specifically to seek a customized solution to three critical pain points in their tablet counting line: insufficient counting tablet accuracy (±5% deviation), frequent machine jams caused by accumulated tablet dust, and an aluminum foil sealing pass rate of only 90%.
Following on-site technical discussions and a factory inspection, the two parties signed a Letter of Intent (LOI) for the RQ-16C Tablet Counting Filling Line, marking another breakthrough for Rich Packing in the Central Asian pharmaceutical equipment market.
The Kazakhstani customer representative detailed their current production line challenges during the visit:
Their existing low-power photoelectric sensors in automatic tablet filling machine had a high counting error rate, resulting in a tablet counting pass rate of only 87%.
An open counting structure generated significant dust from tablet friction, requiring a minimum of two machine stoppages per day for cleaning, severely disrupting production efficiency.
Unstable temperature control during electromagnetic induction aluminum foil sealing led to inadequate bottle mouth sealing, causing air leakage and subsequent product moisture damage.
Rich Packing's technical team proposed the integrated solution, provideding the RQ-16C Capsule Tablet Counting Filling Machine Line to address these issues:
Utilizes high-power photoelectric sensing combined with AI algorithms featuring self-learning and real-time rejection, achieving counting accuracy of 99.98%, significantly exceeding industry standards.
Features a sealed vibrating chute to prevent dust ingress, substantially extending machine lifespan. Coupled with a high-power dust collection system, it reduces dust generated during the tablet and capsule counting process by 94%, meeting cGMP standards.
Eliminates the need for specialized maintenance engineers. The entire vibrating chute can be disassembled in under 2 minutes with a single button press for easy maintenance.
Rich Packing's smart electromagnetic induction sealer dynamically adjusts heat-sealing temperature, increasing the sealing pass rate to 99.5%, ensuring optimal product sealing integrity.
Additionally, based on the customer's specific factory layout, Rich Packing designed a U-shaped pharmaceutical tablet counting production line configuration, optimizing the overall footprint and saving the customer 34% of workshop space.
"The RQ-16C automatic tablet counting machine not only addressed our existing issues, but its compact, integrated design also provides flexibility for our future capacity expansion plans," stated the Kazakhstani customer representative during the signing of LOI. "Furthermore, Rich Packing's local service team, including Russian-speaking technical support, was a key factor in our decision to partner with them."
With 33 years of experience in pharmaceutical packaging, Rich Packing has provided intelligent equipment to clients in over 80 countries. Its product portfolio, including automatic tablet capsule counters, high-speed tablet presses, automatic capsule fillers, and blister packing cartoning machine lines, holds CE, FDA, and cGMP certifications. The company leverages 12 years of overseas service experience, with technical centers in regions like Russia and Southeast Asia, offering multilingual after-sales support.
Delivery for this Kazakhstani project is scheduled for mid-August 2025. Rich Packing remains committed to providing global pharmaceutical and nutraceutical manufacturers with increasingly efficient and intelligent packaging solutions.